Milwaukee County Sheriff David A. Clarke Jr. will recommend that a sheriff’s dispatcher be fired for hanging up on a woman who had called 911 while she was being beaten by her boyfriend, according to a news release issued by the sheriff’s office Thursday.
Clarke said in the release that dispatchers are trained to deal with chaotic calls.
“The experienced dispatcher should have known that you don’t hang up on people because they are unable to articulate the kind of help they need,” Clarke said in the release. – jsonline.com
Partial audio here. The call ends with the dispatcher telling the frightened woman “Call back when you’re going to talk to me.”
I don’t want to impugn the many good people working in the dispatch centers, but these kinds of things happen. And even when the police are dispatched, they are at best minutes away in a situation where seconds count. So, take responsibility for your own safety.